+34 687 358 922

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Privacy Policy

Experience Mallorca respects your privacy and is committed to protecting your personal data. This Privacy Statement will inform you as to how we look after and deal with your personal data and tell you about your privacy rights and how the law protects you.

Purpose of this Privacy Statement

This Privacy Statement  aims to give you information on how Experience Mallorca collects and processes your personal data including through your use of this website and any data you may provide through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this Privacy Statement so that you are fully aware of how and why we are using your data.  This Privacy Statement  supplements any other Privacy Statement or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you and is not intended to override them.

 

1.           Who we are
2.           What do we collect and what do we do with it?

3.           How is your personal data collected?
4.           Who do we share your information with?
5.           How long do we keep your information for?
6.           Your rights under data protection law
7.           Objecting to how we may use your information
8.           Restricting how we may use your information
9.         Information you have given us about other people
10.         More information
11.         Changes to the Privacy Statement and informing us of changes
12.         Cookie Policy
13.         Third Party Links

 

 

1.           Who we are

Experience Mallorca was created from a genuine desire to show visitors to the island something other than Sun & Sangria! Mallorca 

 

The office can be contacted as follows:

By Post:              Experience Mallorca, Avenida son noguera 7 local 2, llucmajor, Mallorca 07609
By Email:            info@experience-mallorca.com
By Telephone:   + 34 687 358 922

 

2.           What do we collect and what do we do with it?

We collect various personal information such as name, business/company name, postal address, telephone number and email address. Your information allows us to communicate with you about information concerning and related to the adventure activitiess. We also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records. 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes name and title.
Contact Data includes address, email address and telephone numbers.

Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage Data includes information about how you use our website and services.

Special Categories of Data

We do not collect any Special Categories of Personal Data about you. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offences.

 

3.           How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions - you may give us your identity and contact  data by filling in forms or by corresponding with us by post, phone, email or otherwise.

This includes personal data you provide when you:

Contact us about production, locations or services;
Give us some feedback.

Automated technologies or interactions
As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using:

Cookies, and other similar technologies. (Please see our cookie policy below for further details); and
Technical Data from analytics providers.

4.           Who do we share your information with?

We will never sell or rent your personal information to other organisations. We only disclose information:

When obliged to by law to government agencies;

If you have agreed that we may do so;

When we use other companies to provide services on our behalf, e.g. processing, sending mail and emails, analysing/profiling data or when using auditors/advisors;

Your information is analysed internally to help us improve our services. 

Experience Mallorca may share your information with third party service providers in order to deliver our services and uses the following third party service suppliers to provide and support our services, such as delivering newsletters and organising events:

 

Mailchimp

Google Analytics

 

5.           How long do we keep your information for?

We only keep your personal information for the minimum period amount of time necessary.  Sometimes this time period is set out in the law, but in most cases it is based on the business need.

 

We keep your information for the following purposes and periods:

 

Regional services - until you ask us to remove your information and checked every 3 years

Direct Marketing - until you ask us to remove your information and checked every 3 years  

 

6.           Your rights under data protection law

Access to your information
You have the right to request a copy of the personal information that we hold about you.

Correcting your information
We want to make sure that your personal information is accurate, complete and up to date. Therefore you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information

You have the right to ask us to delete personal information about you where:

  • you think that we no longer need to hold the information for the purposes for which it was originally obtained;
  • we are using that information with your consent and you have withdrawn your consent – please see below at 8. Restricting how we may use your information or ithdrawing consent;
  • you have a genuine objection to our use of your personal information. Objecting to how we may use your information;
  • our use of your personal information is contrary to law or our other legal obligations.

 

7.         Objecting to how we may use your information
You have the right at any time to tell us to stop using your personal information for direct marketing purposes. 

 

8.         Restricting how we may use your information or withdrawing consent

In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information.  This right might also apply if we no longer have a basis for using your personal information but you don't want us to delete the data.  Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Withdrawing consent to use your information

Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us as stated above if you wish to exercise any of these rights.

9.         Information you have given us about other people

If you provide anyone else’s details to us, please make sure that you tell them that you have given their information to Experience Mallorca. This may arise, for example, in connection with possible or proceeding production and may be used to process such activities. If they want any more information on how we will use their information they can visit our website or contact us as above.

10.         More information

If you do not have access to the internet you can contact us via telephone or post to request hard copies of our documents.

11.         Changes to the Privacy Statement and informing us of changes

We may update this Privacy Statement from time to time. Please review this Privacy Statement periodically for changes.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

12.         Cookie Policy
This website uses cookies to distinguish you from other users of our website.

A cookie is a small data file that we store on your browser or your device when you access our website. Cookies contain information that is transferred to your computer’s hard drive.

Cookies  enhance our website performance in a number of ways, including providing a secure way for us to verify your identity during your visit to our website and personalising your experience on our website, making it more convenient for you.

This site uses Google Analytics Tracking. This is software that uses analytical cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the website. This data is then used in order to improve the user experience of the website. All user data collected in this manner is anonymous.

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. You do not need to have cookies turned on to successfully use our website. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information.

14.         Third Party Links
This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites, plug-ins and applications and we are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Statement of every website you visit.